Privacy Policy


Your privacy is important to us.  To better protect your privacy, we want you to know how we collect, use, share and protect information about you and the privacy practices for Cold Commander.  Throughout this policy, “we”, “us”, and “our” refer to Cold Commander and the “Website” refers to the site found on the internet at and



Personally Identifiable Information: We only collect personally identifiable information that you provide to us, such as your name, mail address, telephone number, email address, shipping and billing information (e.g. credit/debit card information), past purchase history, and any other information that you may voluntary provide. 

Non-Personally Identifiable Information: We also collect and record non-personally identifiable information, which is information that does not personally identity you. This information can include, among other things, the types of products ordered on the site, information on how many visits each page receives, user-specific information on what pages on the site were visited and the third party website from which your visit originated. This also includes certain types of technical information such as your Internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.



We use return email addresses to answer the emails we receive. Such addresses are not used for any other purpose and not shared with outside parties. 

We pay post a review that you submit, although we reserve the right to post the review if we, in our sole discretion, deem the review inappropriate.  We may share product reviews that you submit with our authorized dealers solely for informational and promotional purposes. 

Upon approval, we will occasionally send out promotional emails to our previous purchasers relating to sweepstakes, promotional offers and email sign-ups. You must opt in to receive emails from us when you are ordering. We provide full instructions on how to unsubscribe from these distribution lists at the bottom of each email that is circulated. 



We will share your personal information with our partners and with third-party independent contractors for purposes of: (a) performing functions on behalf of us, such as credit card transactions (b) providing you with product offers through postal mail; and (c) tracking information generated through our Website. Our partners and third-party independent contractors are obligated contractually not to use or share your personal information for unauthorized purposes.

We may also disclose your personal information to comply with a court order, subpoena, search warrant, or other legal process; to comply with legal and affiliates, and their officers, directors, employees, attorneys, agents, contractors, and partners, in connection with any legal action, claim, or dispute; to enforce the Terms of Use of our Website; to prevent imminent physical harm; and in the event that we find that your actions on our Website violate any laws, our Terms of Use, or any of our usage guidelines for specific products or services. 



Our Website uses a “cookie” technology to improve the quality of your experience. A cookie is a small file that contains information sent by a website that is saved on your hard disk by your computer’s browser. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our Website. 



To protect your personal information, prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have taken reasonable precautions and follow industries best practices to safeguard and secure the information we collect through our Website.



Children (under the age of 18) are not eligible to use the Website unsupervised, and we ask that children do not submit any personal information to us. If you are under the age of 18, you may only use this Website in conjunction with, and under the supervision of, your parents or guardians.



We contract with a third-party to maintain and host our Website. Therefore, any information that you submit, including personal information, will be placed and stored on a computer server maintained by our third-party host. The third party has agreed to implement technology and security features and strict policy guidelines to safeguard the privacy of your personal information from unauthorized access or improper use.



If you have any other questions or concerns about this policy, please email us at



This policy is effective as of June 22, 2016. We reserve the right to modify this privacy policy at any time and in our sole discretion, by posting a change notice on this page.